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Introduction

This Privacy Policy ("Privacy Policy") describes the data protection practices of TALON WELLNESS (henceforth, “ Talon Wellness”) (" Talon Wellness," "we," "our," or "us") when you interact with us, our application(s), or website(s). For the purposes of this Privacy Policy, “Personal Information” refers to any information that is linked or reasonably linkable to an identified or identifiable natural person.

We refer to the Websites, and other services provided by Talon Wellness together in this Privacy Policy as the "Services." This Privacy Policy is incorporated into our Terms of Use. All capitalized terms used in this Privacy Policy but not defined herein have the meanings assigned to them in the Terms of Use.

If you are a California resident, please review the section regarding Privacy Information for California Residents herein for state-specific rights.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.

This Privacy Policy contains the following sections:

• The Information We Collect and the Sources of Such Information
• Purposes for How We Use Your Information
• Online Analytics and Advertising
• How We Share and Disclose Your Information
• Your Marketing Choices
• Health Information and Third-Party Services
• How We Protect Your Information
• Privacy Information for California Residents
• Retention of Your Information
• Revisions to Our Privacy Policy
• Contacting Us

The Information We Collect and the Sources of Such Information

We obtain Personal Information about you through the means discussed below when you use the Services. Please note that we need certain types of Personal Information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, the Services may not function as intended.

1. Information You Provide to Us

We collect a variety of Personal Information that you provide directly to us. For example, we collect Personal Information from you through:

• Account and product registration and administration of your account
• Processing your orders and requests for treatment
• Questions, communications, or feedback you submit to us via forms or email
• Requests for customer support and technical assistance, including through online chat functionalities
• Uploads or posts to the Services
• Employment applications you submit

The specific types of Personal Information we collect will depend upon the Services you use, how you use them, and the information you choose to provide. The types of Personal Information we collect directly from you may include:

• Name, address, telephone number, date of birth, and email address
• Information about your medical conditions, treatment options, physician referrals, lifestyle and personal preferences, prescriptions, genetics, medical photos, and lab results or other related health information, such as your physical and emotional characteristics
• Log-in credentials if you create an account
• Billing information, such as shipping address, credit or debit card number, verification number, and expiration date, collected by our payment processors on our behalf
• Identity verification information (e.g., driver's license or other government-issued ID card or number), and your signature (if required for notarization purposes)
• Information about purchases or other transactions with us
• Information about your customer service and maintenance interactions with us
• Demographic information such as your gender, race/ethnicity, and age, marital status and number of children, and similar information in connection with the Services
• Information about others, such as if you share a family or friend's email address or contact information to allow access to your information or name them as an emergency contact
• User-generated content you post in public online forums on our Services or share with other users
• Any other information you choose to directly provide to us in connection with your use of the Services.

2. Information We Collect Through Automated Means

We collect certain information about your use of the Services and the devices you use to access the Services, as described in this Section. As discussed further below, we and our service providers (which are third party companies that work on our behalf), may use a variety of technologies, including cookies, SDKs, and similar tools, to assist in collecting this information.

Our websites. When you use our Website and app, we collect and analyze information such as your IP address, device types, browser types, browser language, operating system, the state or country from which you accessed the Services, software and hardware attributes (including device IDs) referring and exit pages and URLs, platform type, the number of clicks, files you download, App usage, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the terms you use in searches on our Services, the date and time you used the Services, error logs, and other similar information.

Location Information. When you use the Services, we and our service providers may automatically collect general location information (e.g., IP address, city/state and or postal code associated with an IP address) from your computer or mobile device. This information allows us to enable access to content that varies based on a user's general location (e.g., to provide you with accurate sales tax information and to deliver content customized to your location).

We will ask your permission before collecting your precise GPS location information. In such instances, we will use your precise geo-location information to provide customized services, content, promotional offers, and other information that may be of interest to you. If you no longer wish for us and our service providers to collect and use GPS location information, you may disable the location features on your device. Please see your device manufacturer settings.

Our Use of Cookies and Similar Online Tools. To collect the information discussed in this Section, we and our service providers use web server logs, cookies, tags, SDKs, tracking pixels, and other similar tracking technologies. We use these technologies to offer you a more tailored experience.

• A web server log is a file where website activity is stored
• An SDK is a set of tools and/or code that we embed in our Apps and software to allow third parties to collect information about how users interact with the Services
• A cookie is a small text file that is placed on your computer or mobile device when you visit a site, that enables us to: (i) recognize your computer/device; (ii) store your preferences and settings; (iii) understand the parts of the Services you have visited and used; (iv), enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform searches and analytics; and (vi) assist with security and administrative functions
• Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads and/or email that are designed to: (1) collect usage information like ad impressions or clicks and email open rates; (2) measure popularity of the Services and associated advertising; and (3) access user cookies

As we adopt additional technologies, we may also gather information through other methods.

Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the "Help" section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). Please note that by blocking, disabling, or managing any or all cookies, you may not have access to certain features or offerings of the Services.

3. Information We Collect from Social Media and Other Content Platforms

When you "like" or "follow" us on Facebook, Instagram, Twitter, or other social media platforms, we may collect some information from you including your name, email address, and any comments or content you post relevant to us. We also collect your information if you sign up for one of our promotions or submit information to us through social media platforms.

• If you access the Services through a third-party connection or log-in (e.g., through a social network or third-party authentication tool), you may allow us to have access to and store certain information from such third parties depending on your settings on such services. If you do not wish to have this information shared, do not use these connections to access the Services. For a description of how these third parties handle your information, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings.

Similarly, if you choose to connect your App to third-party platforms or tools, or with other apps on your device (e.g., health or fitness monitoring platforms or tools, or your contacts, photos, or calendar), such third parties and tools may allow us to have access to and store additional information as it relates to your use of the Services (e.g., to integrate your fitness data within the Services or access your calendar to help you schedule an appointment). If you do not wish to have this information shared, do not initiate these connections.

4. Information We Receive from Other Sources

We work closely with third parties (including, for example, third party intermediaries, such as physicians, medical professionals, and pharmacies to provide you with the Services, as well as with advertising networks, analytics providers, marketing partners, and search information providers). Such third parties will sometimes provide us with additional Personal Information about you.

Purposes for How We Use Your Personal Information

In connection with providing you with the Services, we may use your Personal Information for our business purposes to:

• Carry out, improve, and manage the Services and, as applicable, facilitate the provision of health care services to you by physicians or other health care providers and ensure that the physicians or health care providers have the services and support necessary for health care operations.
• Engage in internal research to understand the effectiveness of our Services, improve our Services, and better understand our user base. If we publish or provide the results of this research to others, such research will be presented in a de-identified and aggregate form such that individual users cannot be identified
• Communicate with you about the Services, your use of the Services, or your inquiries related to the Services and send you communications on behalf of physicians or other health care providers utilizing the Services to meet your needs
• Communicate with you (in accordance with applicable legal requirements) by email, postal mail, or phone about surveys, promotions, special events or our products and Services and those of our subsidiaries, affiliates, and parent companies and any of their related businesses and those of our third-party partners
• Provide you with technical support and customer service and troubleshoot any technical issues or errors
• Verify your identity and administer your account, including processing your payments, fulfilling your orders, and verifying the authenticity of your government-issued identification photo
• Ensure that content from our Services is presented in the most effective manner for you and for your computer or device, allow you to participate in interactive features of our Services (when you choose to do so), and as part of our efforts to keep our Services safe and secure
• Provide you with more relevant advertisements and personalized content, and measure or understand the effectiveness of advertising and content we serve to you and others, and to deliver and customize relevant advertising and content to you
• Help us better understand your interests and needs, such as by engaging in analysis and research regarding use of the Services
• Comply in good faith with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
• Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others, such as protecting against malicious, fraudulent, or illegal activity

Combined Information. For the purposes discussed in this Privacy Policy, we may combine the Personal Information that we collect through the Services with information that we receive from other sources, both online and offline, and use and share such combined information in accordance with this Privacy Policy.

Aggregate/De-Identified Data. We may aggregate and/or de-identify any information collected through the Services so that such information can no longer reasonably be linked to you or your device and is no longer considered Personal Information ("Aggregate/De-Identified Information"). We may use Aggregate/De-Identified Information for any purpose, including for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors.

Online Analytics and Advertising

1. Online Analytics

We may use third-party web analytics services (such as those of Google Analytics (including Google Signals, Google User-ID, and other Google Analytics features) and Mix Panel) on our Services... [full text as provided]

6. Use of Artificial Intelligence Technologies

We may utilize artificial intelligence (AI) technologies to enhance and improve our Services and users’ experiences. Specifically, we may use AI technologies for our legitimate business purposes to process the information we collect about you as described in this Privacy Policy to personalize content and recommendations; improve the efficiency and accuracy of our Services; enhance customer support through AI-assisted responses; analyze patterns and trends to improve our products and services; and detect and prevent fraud or security risks. While AI assists in many processes, critical decisions regarding your health care always involve human oversight from qualified healthcare professionals.

The Personal Information we process through our use of AI systems is subject to the same data protection and security measures discussed in this Privacy Policy, including applicable data rights. In some cases, we may use third-party AI services. These services are subject to our vendor management processes, and we require them to adhere to appropriate data protection standards.

How We Share and Disclose Your Information

We may share your information for our business purposes in the following ways:

• Affiliates and Subsidiaries...
• Health Care Providers and Services...
• Service Providers...
• Advertising Networks...
• Joint Product/Marketing Partners...
• Protection of Company and Others...
• Business Transfers...
• Public Forums/User Interactions...
• Testimonials/Reviews...
• Consent...
• Aggregate/De-Identified Information...

Your Rights and Choices

Depending on the state in which you live, you may have legal rights with respect to your information...

Your Marketing Choices

You may instruct us not to use your contact information...

Collection of Children’s Data

Our Services are not directed to or intended for use by anyone under the age of 16...

Retention of Your Information

We keep your information for no longer than necessary for the purposes for which it is processed...

Revisions to Our Privacy Policy

We reserve the right to change this Privacy Policy at any time...

Health Information and Third-Party Services

This Notice of Privacy Practices ("Notice") describes how we may use and disclose your Protected Health Information (PHI)...

How We Protect Your Information

We take a variety of technical and organizational security measures...

Privacy Information for California Residents

If you are a California resident, California law requires us to provide you with some additional information...

Contacting Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

TALON WELLNESS
Privacy Officer: Jasen Kohli
info@talonwellness.com
PHONE: 725-296-1117
ADDRESS: 2625 N Green Valley Pkwy #150, Henderson, NV 89014

MEDICAL ADVICE OR SERVICES

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD DIAL “911” IMMEDIATELY. The content of this website is for informational purposes only and does not constitute professional medical advice, diagnosis, treatment, or recommendations of any kind. Further, the website is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. You should always seek the advice of our board-certified medical practitioner or other qualified health care provider with any questions or concerns that you may have regarding your individual needs and any medical conditions. Visiting the website or registering an account does not create a physician-patient relationship. Reliance on the website without further consultation with a medical practitioner is solely at your own risk.